Frequently asked Questions
Interactive Flat Panel
An Interactive Flat Panel (IFP) is a large-format touchscreen display ideal for meeting rooms and collaborative spaces. It is a replacement for clunky or outdated projector technology with a higher-quality display, enhanced connectivity, and built-in software solutions. These solutions are perfect for business opportunities, educational pursuits, and even at home leisure. With an Interactive Flat Panel, you will receive great screen resolution, built-in software, and so much more.
Learn more about interactive flat panel at www.infinitypro.asia/interactive-display
You can download the latest Firmware file via www.infinitypro.asia/downloads. It’s a zip format.
Serial numbers are normally printed stuck on labels and are located on the back of devices. In most cases there is a barcode near or next to them.
Central Service System
No need to install software to your PC or have your own dedicated server. Our cloud-based CSS portal can be accessed instantly from anywhere in the world.
Check that the USB touch cable is connected properly to both your computer and the InfinityPro interactive flat panel. If you continue experiencing issues with touch, please submit an eTicket.
To download apps on your InfinityPro interactive flat panel, you will first need to sign into the Google Play Store.
There is a USB port available in the front of the panel on the bottom side. On the InfinityPro interactive flat panel, a popup window will appear on the screen stating that it detects a new device and asking if you want to switch. Press OK and your USB drive will open.
Register your product warranty online at www.infinitypro.asia/warranty-registration for easier future claims.
Please visit at www.infinitypro.asia/warranty.php to check your InfinityPro warranty status.