Warranty

Product Warranty

• Interactive Flat Panel: 3 Years
• Slot-in-PC: 1 Year
• Accessories: 1 Year

InfinityPro interactive flat panel comes with three (3) years on-site limited warranty on parts and labor. InfinityPro accessories and PC Module product comes with One (1) year limited warranty on-site on parts and labor.

Terms & Conditions

In order to enjoy the warranty coverage, newly purchased product must to be registered online.Warranty registration can be done online via https://www.infinitypro.asia/warranty-registration/

Warranty does not cover:

• Any product on which the serial number has been defaced, modified or removed.
• Damage, deterioration or malfunction resulting from:
  1. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
  2. Repair or attempted repair by anyone not authorized by InfinityPro.
  3. Damage to or loss of any programs, data or removable storage media
  4. Software or data loss occurring during repair or replacement
  5. Any damage of the product due to shipment.
  6. Removal or installation of the product.
  7. Causes external to the product, such as electric power fluctuations or failure.
  8. Use of supplies or parts not meeting InfinityPro’s specifications.
  9. Normal wear and tear.
  10. Any other cause which does not relate to a product defect.
• Removal, installation, and set-up service charges

Sales outside SINGAPORE

For InfinityPro products sold outside Singapore, contact your InfinityPro dealer or InfinityPro for warranty information and service.

• No global warranty. Customer need to pay for shipping if purchased from other region.

How To Obtain Warranty Service

For information on obtaining warranty service, you may call your InfinityPro dealer or InfinityPro Service Centre at +65 6294 6505 or email to inquiry@infinitypro.asia.

EP-Tec Solutions Pte Ltd
2 Sims Close,
#05-07 Gemini @ Sims,
Singapore 387298.

To obtain warranty service, customer is required to provide:

• The original dated sales receipt / invoice
• Your name, pick up & return to address and phone number
• The serial number of the product
• The description of problem(s) of product